Your satisfaction is our top priority. If you are not completely happy with your purchase we make it easy to return items and receive a full refund or exchange. Our 30-day return policy is designed to give you peace of mind.
Return Policy Overview
30-Day Window
Returns accepted within 30 days of the confirmed delivery date.
Free Return Shipping
We cover return shipping costs for defective or incorrect items.
Fast Refunds
Refunds processed within 5-7 business days of receiving your return.
Eligibility Requirements
To qualify for a return or refund items must meet these conditions:
- Returned within 30 days of the confirmed delivery date
- Unworn, unwashed, and in original condition
- All original tags still attached
- Returned in original or equivalent packaging
- Accompanied by proof of purchase (order number or receipt)
How to Return an Item
Contact Us
Email [email protected] with your order number and reason for return.
Get Authorization
We respond within 1 business day with a Return Merchandise Authorization (RMA) number and return instructions.
Ship the Item
Pack the item securely and ship to the provided address. Include the RMA number on the outside of the package.
Receive Your Refund
Once we receive and inspect the item your refund will be processed within 5-7 business days to your original payment method.
Refund Timeline
| Refund Type | Processing Time | Notes |
|---|---|---|
| Original Payment Method | 5-7 Business Days | After item received and inspected |
| Store Credit | 1-2 Business Days | Instant approval available |
| Defective Item Replacement | 3-5 Business Days | No return shipment required |
Non-Returnable Items
- Items returned after the 30-day window
- Items showing signs of wear, washing, or customer damage
- Items with removed tags or missing packaging
- Final sale or clearance items marked at time of purchase
Exchanges
Need a different size or color? We are happy to exchange your item. Follow the same return process and note in your email that you would like an exchange. Exchanges are subject to stock availability.
Ready to Start a Return?
Contact our support team and we will guide you through the process step by step.